Pickup Location
Art Glass City is situated in Vista Ridge Plaza, located west of Highway 35E. Round Grove Road is also known as FM3040 or Hebron Road.
We are located within the shopping center that includes American Best, DSW Shoes, and PETCO, among others.
Our address
Business Hours
Tues-Sat 10am-5pm
Delivery, Pick-ups, and Returns
Please have adequate space in your vehicle when picking up glass.
Art Glass City can assist you with loading glass but is not responsible to do so.
Art Glass City will not be liable for damages of any kind from glass being transported
Delivery Policy:
You can purchase your items online for pickup in store or ship order directly to your doorstep. Shipping is free on orders over $300.00. We use UPS to ensure your orders get to you on time. Please also note that the shipping rates for many items we sell are weight-based. To reflect the policies of the shipping companies all weights are rounded up to the next full pound of each item.
Orders placed Tuesday-Saturday by 2pm orders will be shipped same day as order was placed. After 3pm orders will be shipped the next day. Orders placed Sunday and Monday will be shipped Tuesday. Inclement weather can prolong shipping, and you will be notified if so.
Store pick-up policy:
Store pick up hours are 11:30am-4:30pm the fallowing day of order placed. We will email you when your order is ready to pick up. If you need Curbside pick-up, please call the store at 214-488-9412 upon arrival.
Please have adequate space in your vehicle when picking up glass.
Art Glass City will not be liable for damages
Return Policy:
For in-store purchases store credit will be issued. For on-line purchases you may return most new, unopened items within
30 days of delivery for a full refund. We'll also pay the return shipping costs
if the return is a result of our error (you received an incorrect or defective
item, etc.). You should expect to receive your refund within four weeks of
giving your package to the return shipper, however, in many cases you will
receive a refund more quickly. This time period includes the transit time for
us to receive your return from the shipper (5 to 10 business days), the time it
takes us to process your return once we receive it (3 to 5 business days), and
the time it takes your bank to process our refund request (5 to 10 business
days). If you need to return an item, simply contact us via phone
(214-488-9412) or email at (artglasscity@gmail.com). For damaged product
refunds photos MUST be emailed before any refunds will be processed. This will
help us partner with our shipping company to prevent any future mishaps. We'll
notify you via e-mail of your refund once we've received and processed the
returned item.
FAQ
How can I pay for my order?
For online purchases you must pay through the website. We DO NOT take credit card information over the phone. For in store pick up items must be paid in...
How do I return my order?
If you need to return an item, store credit will be provided. For assistance with this, please contact us at the store.
Do you provide same day shipping?
Orders placed Tuesday-Saturday before 2pm Central time will be processed same day. Orders after 2pm will be processed next day. Orders placed on Sunday or Monday will be processed...